Privacy Policy
Last Updated: August 2026
Nostos Trading Co. LLC (“Nostos,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have.
1. Information We Collect
Information you provide directly:
- Name, email address, shipping address, and billing address when you place an order or sign up for updates
- Payment information (processed directly by our third-party payment processor; we do not store full payment card numbers on our servers)
- Any information you provide when contacting us directly
Information collected automatically:
- IP address, browser type, device information, and pages visited, collected through standard website analytics and cookies
2. How We Use Your Information
We use your information to:
- Process and fulfill orders, including shipping and customer service communications
- Send order confirmations, shipping notifications, and presale updates
- Respond to inquiries you submit through our Contact page
- Improve our website and product offerings
- Comply with legal, tax, and regulatory obligations
3. How We Share Your Information
We do not sell your personal information. We share information only with:
- Payment processors, to complete transactions
- Shipping carriers, to deliver your order
- Service providers who help us operate our website and business operations, under confidentiality obligations
- Law enforcement or regulators, if required by law
4. Your Rights
Depending on your state of residence, you may have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your personal information
- Opt out of marketing communications at any time via the unsubscribe link in any email, or by contacting us directly
- Request that we not sell or share your personal information (we do not sell personal information)
California residents have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know, delete, and correct personal information, and to non-discrimination for exercising these rights.
To exercise any of these rights, contact us at [email protected].
5. Cookies
Our website uses cookies and similar technologies to operate the shopping cart, remember preferences, and analyze site traffic. You can control cookies through your browser settings.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our website is not directed to individuals under 18, and we do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy, contact us at [email protected] or through our Contact page.